Effective Date: 15/11/2023
Welcome to Kasey. This application or website is operated by Kasey. Throughout the site, the terms “we”, “us” and “our” refer to Kasey. We offer this application or website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
This Privacy and Policy document outlines our practices regarding the collection, use, and protection of your personal information. By using the Kasey mobile app, you consent to the terms described herein.
1. Information We Collect
1.1 User Information: When you use the Kasey app, we collect information provided by you, including but not limited to your name, contact details, and collection request details.
1.2 Collection Approval and Changes: Information pertaining to the approval of collection requests and any adjustments made by the admin, such as changes in collection dates, will be stored.
1.3 Disposal Costs and Rewards: Data related to disposal costs and rewards, including the amount of MaxxCoin rewarded, will be recorded for transactional purposes.
2. How We Use Your Information
2.1 Service Provision: We use your information to facilitate the collection of furniture, process disposal costs, and manage rewards such as MaxxCoin.
2.2 Communication: We may use your contact information to communicate important updates, service notifications, and changes to terms and conditions.
2.3 Improvement of Services: Your feedback and interactions with the app may be analyzed to enhance and improve our services.
3. Information Security
3.1 Protection Measures: We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
3.2 Secure Transactions: Financial transactions, including disposal costs and rewards, are processed securely to protect your sensitive information.
4. MaxxCoin Redemption and Inter-App Transactions
4.1 Redemption: Information related to MaxxCoin redemption within the Kasey app and conversion to MaxxToken for inter-app transactions is handled securely.
4.2 Third-Party Apps: When engaging in inter-app transactions, be aware that the terms and conditions of the respective apps involved will govern the use of MaxxToken.
5. Data Retention
5.1 Duration: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.2 Disposal: Upon request, and in compliance with applicable laws, we will dispose of or anonymize your personal information.
6. Updates to Privacy Policy
6.1 Notification: Changes to this Privacy Policy will be communicated to users through the app or other designated means.
6.2 Consent: Continued use of the Kasey app after the effective date of any modifications constitutes your consent to the updated Privacy Policy.
7. Contact Information
For any privacy-related inquiries, please contact Kasey customer support at hello@kasey.sg
By using the Kasey app, you acknowledge that you have reviewed, understood, and consented to the practices outlined in these Privacy Terms.
1. Acceptance of Policy Terms
By utilizing the Kasey mobile app and its associated services, you acknowledge and agree to comply with the terms and conditions outlined herein. Should you disagree with any portion of these terms, refrain from using the Kasey app.
2. Collection Request and Approval
2.1 We, at Kasey, provide users with the capability to submit collection requests through our mobile app.
2.2 The discretion to approve or deny collection requests based on suitability lies with the Kasey admin.
2.3 The Kasey admin reserves the right to adjust the collection date at their discretion, ensuring optimal service provision.
2.4 The service will only be available on a “first come first serve” appointment basis.
3. Disposal Costs
3.1 Users are obligated to remit disposal costs contingent upon the quantity and types of furniture category.
3.2 The specific disposal costs associated with a request will be clearly communicated to the user upon approval.
4. Rewards: MaxxCoin
4.1 Upon the successful completion of the disposal process, users may or may not rewarded with MaxxCoin at our discretion.
4.2 The amount of MaxxCoin rewarded is subject to variation and is determined by the Kasey admin.
5. MaxxCoin Redemption
5.1 Users are empowered to redeem MaxxCoin within the Kasey app, thereby reducing their disposal costs from 12/12/2024.
5.2 Additionally, users can convert MaxxCoin into MaxxToken for the facilitation of inter-app transactions from 01/01/2025.
6. Inter-App Transactions with MaxxToken
6.1 Kasey app users have the flexibility to convert MaxxCoin into MaxxToken for seamless participation in inter-app transactions.
6.2 The terms and conditions governing MaxxToken usage are subject to the policies set forth by the respective apps involved in the transaction.
7. Limitation of Liability
7.1 Kasey explicitly disclaims any liability for damages arising out of or in connection with the use of our services.
7.2 We do not assume responsibility for any loss or damage to furniture occurring during the disposal process.
7.3 Our collection service does not included
• Dismantling of items
• Shifting of house
• Clearing of renovation debris
• Built-in fixtures (e.g. cabinets, drawers, etc)
• Any items that are not allowed to be disposed of into the OTC.
• Any items that are too big to be moved into the lift
• Items must be able to fit on the L-shaped trolley and cannot be larger or protruding from the trolley base as to cause the trolley to be imbalanced;
• Dimensions of the items: height: 60cm*Width:85cm*50cm
• Weight: not exceeding 15kg
8. Modification of Terms
8.1 Kasey reserves the right to modify these policy terms at our discretion.
8.2 Users will be notified of any changes, and continued use of the app implies acceptance of the modified terms.
9. Governing Law
9.1 These terms and conditions are subject to the laws of Singapore.
9.2 Any disputes arising from or related to these terms will be adjudicated under the jurisdiction of the courts in Singapore.
9.3 Cleaners are not allowed to enter into resident’s units to collect.
9.4 All disposable items will be placed outside the home on the collection day.
10. Contact Information
For all inquiries concerning these terms and conditions, please direct your communication to Kasey customer support at hello@kasey.sg
By engaging with the Kasey app, you affirm that you have thoroughly read, comprehended, and agreed to these terms and conditions.